Please rest assured that despite current situation with the COVID-19 pandemic, we are still operating as usual. We work full time and don't expect this to change anytime soon. We process all our orders as usual, including most foreign orders (we might need to cancel occasionally orders to locations where it is known that postal services are suspended). The dispatch time also hasn't changed at all. Only bear in mind that delivery services might have some additional local delays. All stock available in our shop is stored locally and we expect to be able to send orders even in case of a strict lock-down as long as there are postal services available. We also work hard to keep the new stock arriving, current situation with supply chains is changing dynamically but we haven't had any bigger issues so far. We monitor current situation on an ongoing basis and we'll keep you updated in case of any changes.
We'd also like to calm down our customers concerned with virus transmission - we care a lot about maintaining cleanliness, hygiene and sterility when we are handling our orders. We work in a clean environment, wearing face masks and disposable gloves which are frequently replaced, trying to protect all items from any potential contamination.
Please be strong and positive - the sun always shines after the storm.
Wishing you and your families to stay safe and healthy.
We work full-time and orders are dispatched with no delays.
UK delivery services are changing frequently due to local outbreaks, but all orders are being successfully delivered, very sporadically with minor delays.
Delivery services from UK are impacted by the new coronavirus strain and resulting restrictions. Delivery to most of countries is still possible, but additional delays can't be ruled out. Some locations may also experience delays due to a reduced workforce and local lockdowns. So please bear in mind, if you live in a location that has been hit with increased infections, delivery services are very likely to be slower than usual. But please check the status of your national postal service before making an order. We may need to cancel any orders to locations where postal services are suspended according to the following Royal Mail status page. If this will sadly need to happen, we'll issue the full refund immediately.