Your pack shipment
Packages are dispatched within max 2 working days, but in 99% of cases in first 24 hours (excluding weekends and bank holidays) after receipt of payment and are shipped using only tracked services with the insurance covering at least the parcel value. Whichever shipment choice you make, we will provide you with a link to track your package online. If your country is not listed or doesn't have any delivery options, contact us, so we can provide a special shipping price for you.
Transport fees vary according to a total weight of the shipment and value of items. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
All delivery time frames are estimated, we cannot guarantee the delivery within declared estimate as this is independent from us.
Please be prepared and allow extra time especially during peak delivery periods like Black Friday, Christmas or around New Year, as well as in case of orders not in UK. Standard courier services don't have guaranteed delivery time and even if they deliver vast majority of orders on time, delays are still happening due to unforeseen events. Some countries tend to have a very long local processing times, especially, but not exclusive, when customs are involved.
Therefore the delivery time on our website is only indicative.
If matters are urgent, please let us know by leaving a message on the order page and select the express postage if it is available. If not, please contact us ASAP, we usually respond promptly to all messages.
|Standard delivery||Below £25||£3.00|
|(3 - 5 working days)||£25 and over||FREE|
|Priority delivery||Below £25||£5.00|
|(2 - 3 working days)||£25 and over||£2.00|
|Due to almost all German addressed parcels being returned without an attempt to deliver to the right address, we are suspending all deliveries to Germany until we clarify this situation.|
Worldwide delivery prices and services vary depending on a destination country, basket value and parcel weight. All orders with destination outside of UK may be subject to import duties, taxes, and charges which are not included in the final checkout price or shipping cost and depend on the items' customs values. These charges are at the buyer's responsibility. Please check with your country's customs office to find out what additional costs you might be required to pay. All services we use include tracking information. We advise you to use the "Estimate shipping cost" tool which you can find in your basket on top of the summary box: