Delivery

Your pack shipment

Packages are dispatched within max 2 days, but in 99% of cases in first 24 hours (excluding weekends and bank holidays) after receipt of payment and are shipped using only tracked services with the insurance covering at least the parcel value. Whichever shipment choice you make, we will provide you with a link to track your package online. If your country is not listed or doesn't have any delivery options, contact us, so we can provide a special shipping price for you.

Transport fees vary according to a total weight of the shipment and value of items. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Delivery time

All delivery time frames are estimated, we cannot guarantee the delivery within declared estimate as this is independent from us.

Please be prepared and allow extra time especially during peak delivery periods like Black Friday, Christmas or around New Year, as well as in case of orders not in UK. Standard courier services don't have guaranteed delivery time and even if they deliver vast majority of orders on time, delays are still happening due to unforeseen events. Some countries tend to have a very long local processing times, especially, but not exclusive, when customs are involved.

Therefore the delivery time on our website is only indicative.

Express delivery

If matters are urgent, please let us know by leaving a message on the order page and select the express postage if it is available. If not, please contact us ASAP, we usually respond promptly to all messages.

Postage cost

UK Delivery

Service Order value Price
Standard delivery* Below £25 £3.00
 (2 - 5 working days) £25 and over FREE
Royal Mail Signed For® 1st Class Below £25 £5.00
 (1 working day) £25 and over £2.00
* Standard delivery - either Royal Mail Signed For® 2nd Class or MyHermes Tracked delivery, depending on parcel size.

Worldwide delivery

Due to almost all German addressed parcels being returned without an attempt to deliver to the right address, we are suspending all deliveries to Germany until we clarify this situation.

Worldwide delivery prices and services vary depending on a destination country, basket value and parcel weight. All used services are coming with a tracking information. We advise you to use the "Estimate shipping cost" tool which you can find in your basket on top of the summary box:

Estimate shipping cost

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